Here is a standard, professional shipping policy tailored for your brand. You can customize the bracketed information (like shipping costs or contact details) to fit your exact operations.

Shipping Policy

Thank you for choosing House of Pinaka. We are dedicated to delivering your orders accurately, in good condition, and always on time. Please review our shipping policy below to understand our dispatch and delivery processes.

1. Processing and Delivery Timeline

• Dispatch: All orders are processed and dispatched from our warehouse in Bangalore.

• Delivery Time: Once dispatched, your products will be delivered within 3 to 7 working days across India.

• Working Days: Please note that working days exclude Sundays and public holidays. During festive seasons or high-volume sales events, delivery timelines may experience minor delays.

2. Shipping Charges

• Prepaid Orders: We offer [Free Shipping / a flat rate of ₹X] on all prepaid orders [across India / above ₹X].

• Cash on Delivery (COD): COD is available for select pin codes. A nominal handling fee of [₹X] will be applied to all COD orders.

3. Order Tracking

Once your order has been dispatched from our Bangalore facility, you will receive a confirmation email and SMS containing your tracking number and a link to track your shipment's progress. Please allow up to 24 hours for the tracking link to become active.

4. Serviceable Areas

We ship to most pin codes across India. In the rare event that your pin code is unserviceable by our courier partners, our support team will contact you within 24 hours of order placement to arrange an alternative or process a full refund.

5. Failed Delivery Attempts

Our delivery partners will attempt to deliver your package up to [3] times before returning it to us. If you are unavailable, please coordinate with the delivery executive using the contact details provided in your tracking updates.

6. Missing or Damaged Items

If your package appears tampered with, opened, or damaged upon delivery, please refuse to accept it. Immediately contact our support team with your order number. If you discover an item is missing or damaged after opening an intact package, please reach out to us within [48 hours] of delivery with unboxing photos or videos.

7. Contact Us

For any questions regarding your order's shipping and delivery status, please reach out to our support team:

• Email: houseofpinaka@gmail.com